Shipping Policy U.S. Shipping ONLY
Order Processing & Handling
* All orders are processed and packed for shipment within 1 to 2 business days (Monday through Friday, excluding weekends and major holidays).
* Once your package has shipped, you will automatically receive an email with your UPS tracking information.
Carriers & Delivery
* We ship exclusively via UPS Ground and other standard UPS services to ensure fast, secure, and fully tracked delivery.
* No PO Boxes: UPS cannot deliver to USPS Post Office Boxes. Please provide a physical street address at checkout to prevent processing delays.
* Delivery timeframes presented at checkout are carrier estimates provided by UPS and are not guaranteed. Shipping costs are non-refundable once an item has dispatched.
Restricted Shipping Destinations (Automatic & OTF Knives)
* Due to strict state regulations regarding automatic, switchblade, and Out-The-Front (OTF) knives, we do not ship automatic or OTF knives to the following states or jurisdictions:
* California (blades over 2 inches)
* Connecticut (blades over 1.5 inches)
* Delaware
* District of Columbia (D.C.)
* Hawaii
* Minnesota
* New Jersey
* New Mexico
* New York
* Washington State
* Any orders placed containing restricted items destined for these locations will be canceled and refunded.
Porch Theft & Delivery Confirmation
* Package tracking with delivery confirmation protects both the buyer and the seller. Once UPS marks a tracking number as "Delivered," liability for theft or loss transfers to the recipient.
* We strongly advise using a secure delivery location or requesting "Signature Required" in the order notes at checkout if porch theft is a concern in your area.
State & Local Law Compliance
* By purchasing from our store, the buyer certifies that they are at least 18 years of age and are in full compliance with all local, state, and federal laws regarding the purchase, ownership, and possession of the items ordered.
Return & Refund Policy
7-Day Return Window
We accept returns on eligible items within 7 days of the original delivery date.
To be eligible for a return, the item must be 100% brand new, unused, uncarried, and in its original factory packaging, including all original boxes, sheaths, paperwork, stickers, and accessories.
Non-Returnable Items
Items showing any signs of use, pocket carry, blade deployment wear, blade sharpening, disassembly, or missing factory packaging cannot be returned.
Clearance, discontinued, or "As-Is" items are final sale.
Restocking Fees & Shipping Costs
Customer Preference Returns: If you are returning an item because you changed your mind or ordered by mistake, the buyer is responsible for return shipping costs.
A 20% restocking fee will be deducted from your refund to cover non-refundable merchant processing fees and original order fulfillment costs.
Original shipping charges paid at checkout are non-refundable.
Defective Items or Order Errors
If you receive an item that is defective out of the box or if we made an order error, please contact us within 48 hours of delivery.
We will provide a prepaid UPS return label and process a full replacement or full refund at zero extra cost to you upon inspecting the returned item.
How to Start a Return
Contact our customer support team with your Order Number and reason for return. fafnirarmory@gmail.com
Once approved, you will receive a Return Merchandise Authorization (RMA) and mailing instructions.
Securely pack the item in an outer shipping box (do not attach shipping labels directly to the manufacturer's knife box) and ship via tracked UPS.
Refunds are processed back to your original payment method within 3–5 business days after our warehouse receives and inspects the item.
Fafnir Armory
439 Westwood Shopping Center
Suite 144
Fayetteville, N.C. 28314
(Fafnir Armory is a division of Fafnir Antiques and Collectibles LLC)